CORONAVIRUS UPDATE FOR TOURS IN 2021 -YOUR HOLIDAY PEACE OF MIND
Following the Government announcement regarding the roadmap out of lockdown, we will be unable to operate any tours due to depart before 17th May 2021. If you have a booking with us that is affected, these are the options available to you:
You can choose to:
1) If a new date for the holiday has been arranged for later in 2021, you will be given priority booking for the new date and at the same price that you paid
2) Move to the same tour next year at the same price you paid for 2021
3) Move to a different holiday altogether for 2022
4) Receive a credit note towards a holiday of your choice up to 31/12/22
5) Receive a full refund
We will be contacting all affected customers, in departure date order, to discuss the above alternative travel options or to arrange a refund.
Due to the lockdown, we have a limited number of staff manning telephones. It is best to email us at info@brooklandtravel.com or wait until we contact you.
Coronavirus Peace of Mind
The safety and wellbeing of our valued customers are our utmost priority and we would like to reassure you that we are continuously monitoring government advice and adhering to this.
Please note that social gatherings of no more than six people does not affect transport, and therefore tours are scheduled to go ahead as planned after May 17th, subject to this stage of the government guideline to take us out of lockdown being achieved. Tour numbers up until 21st June will be no larger than 25.
FOR ENQUIRIES AND BOOKINGS :
CALL BROOKLAND TRAVEL ON 01305 259467 (OFFICE HOURS 1000 – 1600, MONDAY TO FRIDAY). Answer phone outside of these hours or if not answered personally (our staff are still working from home or furloughed)
OR EMAIL: info@brooklandtravel.com
www.brooklandtravel.com
Brookland Travel was established in 1999. Escorted garden tours, history tours and cultural breaks exploring our built and natural English heritage.
Celebrating 20 Years of Special Interest Tours in 2020
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